As a company, we are taking robust measures to ensure that the wellbeing of our employees and customers is of paramount importance during the global outbreak of Coronavirus (COVID- 19). As such site visits will be restricted and only used as a last resort and where there is an agreement with our client.
To ensure we meet the requirements of the Governments Guidelines all of our employees are now working from home, this capability has always been there for our employees and so represents no change to the capability of our team to perform their roles. TTS carry a wide range of spares at our premises to facilitate support.
As a company, we are still fully committed to working to our contracted SLA’s for support and maintenance wherever possible while remaining compliant with the Government Guidelines.
We will endeavour to keep clients informed in any situations where due to the impact of COVID-19 we may be unable to meet the requirement of our SLA’s and contractual agreements.
At this moment none of our employees have contracted COVID-19 and therefore we remain at full staff capacity.
As a business, our customer base remains intact and where required we have and will continue to support our customers as they transition to home working through this period.
Current assessments have shown no issues at this time with critical services and third-party suppliers and as a result, we are continuing to support our customers with their new and changing requirements.
We understand that our customers are having to make changes to the way they operate on a day to day basis and will continue to work with them and support their business requirements as adeptly as possible at this difficult time.
Should you have any IT requirements for support, to help you and your business stay connected during this time, please get in touch to see how we can help.